Call Distributor Issues - Degraded Performance - 9/6/2023
Incident Report for DialogTech
Resolved
This incident has been resolved.
Posted Sep 06, 2023 - 18:40 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 06, 2023 - 17:16 CDT
Identified
The Engineering team has identified an issue with Call Distributor's ability to accurately reflect the real-time call statistics in the manager and agent panels. Call routing or other services are not impacted.
Posted Sep 06, 2023 - 13:27 CDT
This incident affected: DialogTech Platform - Call Distributor.
← Current Status Powered by Atlassian Statuspage